Support

Pre-Opening:

• New Restaurant Opening (NRO) conference calls directed by your assigned Franchise Business Consultant (FBC) and following a detailed weekly timeline to ensure tasks/projects are completed on time to achieve opening date
• Support and coordination of Manager training at a certified training restaurant for minimum of 3 weeks (15 10-hour days).  More time required for General Manager

Internal Pre-Opening support with:

• National accounts setup
• Smallwares/equipment ordering
• Food ordering (for training week and opening week)
• Basic restaurant setup
• Systems setup (POS, online ordering, Pizza Inn Rewards)
• Manpower planning and selection/hiring criteria
• Access to PieQ (online training and document/operational tool storage platform) 
for Franchisee, Managers, and Team Members
• Grand opening marketing support (social media, POP, etc.)
• Pre-opening Team Member training 1 week prior to opening

Post-Opening:

• 24/7 support from your Franchise Business Consultant
• Access to ongoing support from Restaurant Support Center departments (Marketing, Operations, 
Training, etc.)
• Minimum 2 visits per quarter by FBC to inspect brand standards and provide operational feedback, consultation, and additional support
• Ongoing access to PieQ for continued online training and permission-based access to operational tools/documents
• Limited-time offer training and ongoing engagement and development opportunities for restaurant leaders
• Continued marketing support with social media and local restaurant marketing
• Regular communications including region-based FBC updates and priority messaging through PI Alert communication system